Monday, June 25, 2012

From Your Coffee Barista

I could probably think of enough things to create a whole blog about the people I see while serving coffee and the tedious things that they request, but I will spare you.  I just wanted to do a little rant about the people wearing the aprons and stupid hats.  (Seriously, wearing a hat while working in a fast paced environment is hot and sweaty.  I hate the hats.)

Overhead at Starbucks:

"See Sarah, if you quit school, you'll end up working a crappy job like serving coffee." - Mom to daughter

Umm... Lady, that was rude.  The daughter didn't make a comment, but I heard your remark.  Despite the fact that I'm wearing an apron and stupid hat, that doesn't make me deaf. 

Excuse me, but I have a Bachelor's degree in Child, Adult, and Family Services with an English minor.  I didn't quit school.  I graduated and my grades were actually pretty good.  I was on the Dean's List my last semester.

This economy sucks.  It's hard to find a job, whether you graduated college or not.  It's even harder to find a job in your field that you like.  Some of us do get stuck serving coffee or flipping hamburgers.  That doesn't make us less human or make you better than us.  Would you tell a nurse that she was settling for a bad job because she wasn't a doctor?  No, because that would be rude.  I am never rude to people working in food service or any type of customer service.  They are humans and deserve to be treated with respect, even if they are not happy.  They could be having a bad day.  We don't know.  Follow the Golden Rule and treat others with respect.

The male cashier with the big smile and is incredibly kind, he has two Bachelor's degrees, History and Anthropology.  He plans on getting his Master's degree and becoming an archeologist.  The female supervisor on the check lanes has a degree as an Ultrasound Technician, but there are no openings.  Several others cashiers are college students, needing money for food and books.  Please, just be kind.

Your barista puts up with a lot of people; people that return drinks half drank and then complain it tastes cold, claim you didn't hear they wanted it iced or with whole milk.  People will be rude and demanding.  She might just smile, but inside what you said... Hurts.  Granted some are rude, but most are just working a job so they can eat and have a place to sleep.  Please, be kind.  Don't be ignorant and think we all want to be stuck in this job forever and that we failed at life.

Also, tips are appreciated.  We put up with rude people all day. :)

______

Rant over. Sorry if I stepped on anyone's toes.  Thanks for listening! 

28 comments:

  1. I know where you are coming from. I worked a lot of those kind of jobs. Some people will always think they are better than others.
    I'd like to add be kind to cabin crew. You'd be surprised how many of them are highly qualified. They get treated so badly. I know because I was one.
    Nice post :)

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    1. It's sad that some people just think they are better than others. I agree, the cabin crew does a lot of good work too! People should just be nice. :)

      Delete
  2. *gives hug*

    *offers chocolate*

    Some people are SO terribly rude. It just amazes me... In any case, we, the readers of your blog, know that you did not quit school and are NOT failure at life. Try not to let them get to you while you're still working this job--I say "while" because I am confident that you won't be a barista forever. :)

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    1. I am amazed sometimes, but Americans can be just rude.

      Thank you Susan! I won't be one forever. Anyway, I'm writer. We are destined for bigger things. :) *hugs*

      Delete
  3. Been there. I worked at a gas station, and a woman once said that since I worked there, I couldn't possibly know what I was talking about. Then I worked as a cashier at a retail store. A little girl bought the wrong kind of minutes for a prepaid phone. The mother insisted I was somehow the one who screwed up and yelled at my manager about how incompetent I was.

    I have a bachelor's degree too. Some people just judge too quickly.

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    1. I watched a parent feed coffee to her baby, but I couldn't say anything because I was the barista - not a parent. I have a degree in child development, you should never give that to a baby.

      People do judge too quickly. It's sad.

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  4. Wow. How rude was she.
    I haven't worked anywhere that requires interaction with customers, but I did once get called a ... not very nice name, just because I preferred putting fuel in my car myself. Okay, granted I'd just come off the farm and looked like it, but still ... attitude.

    Got an award for you too. Hop on over and collect sometime. ^_^

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    1. Very rude lady. People just need to be kind.

      Thanks for the award!! :)

      Delete
  5. Pretty much any job where you have to work with people can kinda' suck. I always used to remind myself that those people must have really sad and pathetic lives that they have turned out so crabby and rude.
    I cringed a little when you said tedious requests. I'm a nursing mom and I can't have milk or caffiene because it upsets my baby's stomach. Whenever I ordered a decaf, soy, vanilla latte I felt like a pretentious tool.

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    1. That is very true Rachel. That's a good idea to remind yourself that if they are rude, you don't have a problem.

      I didn't mean any disrespect. It's understandable that your baby can't handle the dairy. I've had orders that way before. It's the people that have several modifications, are rude about it, and then claim you did it wrong when in reality they forgot to tell you they wanted it a certain way. You aren't a pretentious tool. :)

      Delete
  6. I hate hats, too. And loved this post. Well put. It's an eye-opener to read this. I'd take a job in starbucks just on discounts on coffee alone

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    1. Hats are just annoying, lol. :) I'm glad that you liked it Holly! I only get a 10% discount, but it is nice. :)

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  7. I love going to the Starbucks near my home because the baristas working there are ALWAYS so cheerful, which makes me happy. I love going there. I really admire them because I know it must be a tough job. Being on your feet all day, no matter what the job, is hard work! And then having to deal with rude customers. I'm sure you are a great barista and one day you'll look back and realize that all your coffee shop experience was great fodder for your award-winning novel!

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    1. Thank you Aneta! Standing on your feet all day isn't bad, but rude customers can be. I understand that they haven't had their caffeine yet, but they still need to be nice. I will look back on it someday. :)

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  8. I very briefly worked as a waitress and often came across similar attitudes. I am not the type to bit my tongue, so it was a real challenge not to point out their rudeness!

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    1. It was very hard not to interrupt that Mom! It was so rude! I'm glad that I at least have my blog friends to vent too. :) Thanks Kyra!

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  9. Sorry you have to put up with all that. *Hugs*

    I think everyone should be made to work in a job where you interact with the public. I worked in a bar, a corner store and as a telephone market researcher. I didn't want to do the jobs for ever, but it really gave me an appreciation for how hard it is to work in an entry level job.

    Plus, I would rather my children worked in entry level jobs their entire live and were respectful than for them to end up as rude and condescending as that Mom. Not cool.

    Still, it's all writing material! ;)

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    1. Thanks Christine!

      I agree, everyone should have to work a job with people, so everyone would understand that you can't be rude. It might help.

      I would rather my children learn to be respectful too. :)

      True... this lady could end up a character in a book....

      Delete
  10. I get stuff like this all the time, people think because I work in a Supermarket I don't have feelings. Apparently they don't realise that even if you have a degree it's hard to get a job after university!
    We have to make money somehow, right? Great post :)

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    1. People should just realize that! The economy sucks and it runs on money. So we have to eat. :) Thanks Laura! Hope they treat you better too!

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  11. People are rude, and something like that just shows how stupid some of them are. The Kindergarten teacher of my first son did the same to me, making a comment about how I as a housewife wouldn't understand the difficulties in finishing a good education. Her mouth dropped when I told her I had 7 years of college behind me.
    Sometimes one just wants to punch people in the nose.

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    1. Ouch, that teacher deserved that! How rude! I agree, sometimes you just want to punch people in the nose. I would have. :)

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    2. Gahhh and your son had to be in a classroom with that schmuck-face. *anger*

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  12. Ugh. I can't believe how ignorant/rude some people are. My sis-in-law works at a starbucks but she is also an elementary school music teacher. Does that mean she can't teach? no it just means she needs a little extra money to live. Jerks!

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  13. i like to make happy endings...
    someday the daughter will be supporting her mom, working in mcdonalds after spending her mothers life savings on an expensive degree and cant find a job. thatll teach her!

    we have so many wonderful graduates with awesome skills and not enough skill-needed jobs for them

    i encourage my students to work to look for solutions to the world's problems. that will get them work!

    i've come up with zany solutions myself, but they're inconceiveable!

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  14. You rant all you want. That comment was rude. The economy is horrid right now. A degree doesn't guarantee a job in your field. I have four degrees and not one of them helped me when I tried to find a job before my son was born. Service jobs are harder than people think. I always tip big. :)

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